COVID-19 Precautions

COVID 19 Precautions, with Our Community in Mind 

Avenue5 is committed to protecting the health of our current and prospective residents, clients, associates, suppliers, and guests during the COVID-19 pandemic, in line with CDC and local health department recommendations. All properties are monitoring local ordinances and, in accordance with those ordinances:

    • Are engaging in CDC-approved cleaning protocols several times per day, and observing CDC-recommended social distancing and hygiene practices
    • Are requiring associates to stay home when they do not feel well
    • Have discontinued hospitality stations and resident events
    • Have altered their package delivery processes to allow for social distancing
    • Are offering virtual leasing and tours for prospective residents
    • Have discontinued all non-essential supplier visits 

Avenue5 is implementing a comprehensive phased approach to reopening properties, which is tailored according to local conditions and government mandates. Where permitted by local ordinances, properties are reopening leasing offices to limited foot traffic, and reopening community amenities (in line with social distancing and hygiene practices). We appreciate our residents' patience and understanding during this phased reopening, as we continue to take steps for your protection.

We know this is an uncertain time for many due to health concerns, job losses, furloughs, and reduced hours. If you are a resident and have been directly affected by COVID-19, please contact your property manager to determine if our flexible payment options can help. We can also offer you a list of national and local resource options to consider.

Our executive team continues to monitor relevant national and local developments on a daily basis, and to formulate strategies designed to protect our customers, while maintaining a steadfast focus on service. We appreciate our community’s understanding and support, and look forward to resuming normal operations and connecting with current and prospective residents, clients, and suppliers when we are cleared to do so by CDC, local health officials, and local governments.

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