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Avenue5 Privacy Notice | Last Updated: December 20, 2019
Avenue5 respects the privacy of your information, and we appreciate that you trust us to use and share information about you in a careful and sensible manner. This notice describes our privacy policy. By visiting avenue5.com, you are accepting the practices described in this privacy notice.
Information that We Collect
The information that we learn from and about you helps us personalize and improve your experience and improve the rentals, products, and services that we (or a third-party with whom we have a relationship) provide you. Although most personal information is collected by third-party websites that are beyond our control, you may provide personal information to us (which we may collect and save) when you fill out a form on our website or communicate with us. That information may include, among other things, your name, address, telephone number, e-mail address, date of birth, social security number, home demographics, and pet ownership. In addition, we may collect and save information about IP addresses, browsers, and pages viewed. The information that we collect may fall into the following categories:
Information that you provide to us: We collect and save information that you enter on our website or on a third-party website with whom we have a relationship or that you provide to us in another way. We use the information that you provide for purposes such as responding to your requests and inquiries; customizing rental, product, or services offerings; improving Avenue5, and communicating with you. For example, we collect and save information when you respond to a survey or marketing communication sent to you by a third-party vendor with whom we have a relationship.
Automatic information: We collect and save information when you interact with us. For example, we use “cookies,” which are discussed in more detail below.
Mobile: If you use an app created by Avenue5 or a third-party with whom we have a relationship, we may collect and save information about your location and your mobile device. This information may be used for a variety of purposes, including providing you with location-based services, advertising, search results, rentals, and other personalized content. Most mobile devices allow you to turn off location services.
Information that we observe: We might collect and save information about, among other things, your preferences, rental history, or payment history.
Information from other sources: We might collect and save information about you from other sources.
Using, Sharing, or Disclosing Information
We use personal information to provide you with information on the Avenue5 rentals, products, and services in which you have expressed an interest and on other rentals, products or services in which we believe you may have an interest. We use personal information for a variety of purposes, including to:
Provide you rentals, products, and services.
Improve our rentals, products, and services and the marketing of the same.
Improve the performance of, or content on, our website or to customize the content, layout, and services on the website.
Deliver information to you regarding rentals, products, or services.
Deliver communications to you regarding rentals, products, services, promotions, announcements, surveys, or other communications.
We generally do not disclose your personal information except in the following situations:
Third parties with whom we have a relationship: We work closely with third-party vendors to provide you rentals, products, and services that are important to your experience with Avenue5. To provide those rentals, products, and services, those third parties have access to personal information. Those third parties are prohibited from using your personal information for other purposes.
Affiliates: We may share your personal information with an affiliate.
Business transfers or investments: As we continue to grow our business, we may sell or buy businesses or assets. Customer information is typically one of the assets being transferred. We also may share your personal information with a potential investor under an agreement which contains reasonable confidentiality requirements.
Protection of Avenue5 and others: We share account and other personal information when we believe sharing is appropriate to comply with the law; enforce or apply our terms of use and other terms and agreements; or protect the rights, property, or safety of Avenue5, our users, or others. For example, Avenue5 may share information (a) with other companies and organizations for fraud protection and credit risk reduction; (b) to help Avenue5 defend against claims and/or exercise a legal right or remedy that Avenue5 may have; or (c) to respond to lawful requests by public authorities.
Consent: Avenue5 may also share personal information with your consent.
Use of Cookies
Cookies are information that we transfer to your device so that our systems recognize your device. Cookies make it easier for us to provide rentals, products, and services that are tailored to you. We use cookies to, among other things, understand and save user’s preferences for future visits, keep track of advertisements, assess the technical function of our website, and compile aggregate data about site traffic and site interactions to offer better site experiences.
We may use persistent tracking cookies on our website which are cookies that stay in your web browser between visits. These cookies can also be used to show us which sites you have visited before entering our website and which websites you may go to if you leave.
Our website may use cookies which allow us or third parties to advertise our rentals, goods, or services on websites that you access after you have visited our website. You may also see advertisements from us if other websites that you visit, such as google.com, use cookies to capture that you have been on our website.
Most browsers and many add-ons permit you to prevent your browser from accepting cookies or to be notified when you receive a new cookie. If you disable cookies, some of the features that improve your site experience may not be available and some aspects of our website may not function properly. Because cookies allow you to take full advantage of Avenue5’s websites, we recommend that you leave cookies turned on while using Avenue5’s websites.
Do Not Track Signals
Your device may be able to send web browser signals known as “Do Not Track” signals indicating your desire to disable tracking on a website. We do not respond to DNT signals, so we may not be aware of, or may be unable to respond to, such signals.
Third-Party Links
We may include or offer products or services of third-party vendors or we may utilize products or services of third-party vendors in our providing of rentals, products, and services to you. Sometimes, those products or services are obtained from a third-party’s website, in which case, the third-party websites will have separate and independent privacy policies. We are not responsible for those third-party websites, the third party’s privacy policies, or the actions of those third parties.
Security
We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and maintain correct use of information. When you voluntarily disclose personal information online, that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
We limit access to personal information to employees who we believe reasonably need to receive such information to provide rentals, goods, or services or to complete their jobs. We take the precautions that we believe are reasonable to protect the security of your personal information, including advising employees to be aware of the sensitivity of the personal information and to be careful to protect the information from improper access by third parties.
Business Transitions
If Avenue5 goes through a business transition, such as a merger, acquisition, or sale, your personal information will likely be part of the assets transferred. By using the website and providing your personal information, you consent to this transfer.
Children under 13
We do not knowingly collect personal information from children under the age of 13. No part of our website is structured to attract anyone under 13. By using our website, you represent that you are not under 13 years of age. If you are a parent or guardian and you believe that your child under the age of 13 may have provided personal information through our website, please contact us by the means identified below.
California Consumer Privacy Act
Effective January 1, 2020, please refer to
Avenue5’s Privacy Notice for California Residents
for a statement applicable to California residents pursuant to the California Consumer Privacy Act.
Changes to Privacy Policy
If we decide to change our privacy policy, we will update the “Last Updated” date in the title.
Your Consent
By using our website, you consent to the collection, storage, use, and sharing of information in the manner we describe. By submitting your phone number, email address, or other contact means to us, you agree to be contacted by Avenue5 or a third-party vendor with whom we have a relationship to provide you with information and notices relating to the subject matter of your inquiry or request, the property where you reside, and rentals, products, and services that we believe may be of interest to you.
You may choose to opt out of receiving future commercial email messages from us.
Contact Information
If you have any questions regarding this Privacy Notice, you may contact us by calling 833.391.0247, emailing dataprivacy@avenue5.com, or writing us at 901 5th Avenue, Suite 3000, Seattle, Washington, 98164, Attn.: Data Privacy Department.
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